Privacy Policy
Last updated: October 9, 2026
This policy explains what information Digitalaka ("we", "us") collects when you visit digitalaka.xyz or use our email, SMTP and SMS services, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, email address, phone number, company name and the details you put in quote requests, support messages or account forms.
- Billing information: invoice details and payment confirmations. Card and wallet details are handled by our payment providers and we do not store full card numbers.
- Usage and device data: IP address, browser type, pages viewed and referring site, collected through server logs and cookies.
- Service data: sending logs, delivery, bounce and complaint records, and the contact lists and message content you upload to send campaigns.
How we use it
- To respond to enquiries and provide quotes
- To set up, run, secure and bill your account
- To monitor delivery quality and enforce our anti-spam policy
- To improve our website and services
- To measure the performance of our advertising, where you have allowed it
- To meet legal obligations
Your contact lists and message content
When you upload recipient lists or send messages, you are the data controller and we act as your service provider. We process that data only to deliver your messages and run the service. We do not sell your lists or use them for our own marketing.
Sharing your information
We do not sell personal information. We share it only with:
- Service providers who help us operate (hosting, payments, analytics, support tools), under confidentiality terms
- Mailbox providers and mobile carriers, as needed to deliver your messages
- Authorities, when the law requires it or to protect our users and systems
- A successor business, if we are involved in a merger or sale
Cookies and advertising
We use cookies and similar technologies to keep the site working and to understand how it is used. If we run advertising, our advertising partners, such as Google, may use cookies to show our ads and measure results. You can block or delete cookies in your browser settings. You can also manage Google ad personalisation at adssettings.google.com.
How long we keep data
We keep account and billing records for as long as your account is active and for the period required by tax and accounting law. Sending logs are kept for a limited period for troubleshooting and abuse prevention. Contact lists are deleted on request or after your account closes, subject to legal requirements.
Security
We use access controls, encrypted connections and regular backups to protect your information. No system is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, such as California and other US states with privacy laws, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. To make a request, contact us using the details below. We will respond within the time required by law. You may also complain to your local data protection authority.
Children
Our services are for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
International transfers
We may process information in countries other than your own, including the United States. Where required, we use appropriate safeguards for these transfers.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. If we make significant changes, we will tell you on this site or by email.
Contact us
Digitalaka
55 Spring St, Business District, New York, NY 41083, USA
Phone: +1 (800) 963-8569
Email: hello@digitalaka.xyz